● Google review replies for local service businesses
ReviewLoop drafts a reply to each new Google review in your business’s voice. You approve it in one click. Critical reviews come to you first, flagged, with a calm suggested response.
$99/month, cancel anytimeYou approve every replyPolicy-safe request kit included
“Got me in the same week, and the hygienist was gentle and explained everything as she went. Easiest cleaning I’ve had in years.”
Drafted replyWaiting for you
Thank you, J. Calm, unhurried and clear is exactly what our team aims for, and it’s good to hear it came through. We appreciate you taking the time.
“Car was promised for Tuesday. Got it back Friday and nobody called with an update.”
Suggested response attached. Held until you confirm what happened. We never post a reply to a critical review on our own.
Illustration only. “J.” and the businesses shown are placeholders we made up to show the format.
01 How it works
Replying to reviews matters to the people reading them, but it’s the first task to slip on a busy week. Here is how we take it off your plate without taking it out of your hands.
i.
Send us your Google Business Profile. We read your existing reviews and replies, and ask a few questions: how you sign off, what you never say, who handles complaints.
Our partii.
We check for new reviews every business day and write a reply that responds to what that person actually said. No canned paragraphs pasted under every review.
Our partiii.
Approve, edit or skip each draft. Once you add us as a manager on your profile, we post the approved reply for you. Prefer to post yourself? Copy and paste works too.
Your part02 The reply desk
We follow a written house style for every reply. Two short rulebooks cover most of it. Want to see it in practice? Here’s a full example reply pack.
When it’s a good review
When it’s a critical review
Dentists, vets & clinics
Privacy-safe by default. For healthcare practices, replies never confirm that someone is a patient and never mention treatment, even when the reviewer does. That’s why the example above thanks J. without referring to a visit.
03 Included: review-request kit
The best way to get more reviews is to ask every customer, simply and consistently. The kit gives your team what they need to do that, inside Google’s rules.
A short link that opens the review box for your business on Google, ready to drop into texts, emails and receipts.
Counter cards and handouts with your QR code, sized for a standard business-card sheet or a front-desk stand.
Short, friendly request messages for after a visit or job, written for your business and easy for staff to send.
When to ask, what to say at the counter, and the few things never to do, so the whole team asks the same way.
Example card
Scan to leave a review for Example Family Dental on Google. It takes about a minute.
Example text template
Hi Sam, thanks for choosing Example Family Dental today. If you have a minute, we’d appreciate an honest review: [your review link]
04 What we won’t do
Fake or bought reviews can get reviews removed and a profile restricted, and they break customer trust that took years to build. We don’t offer them in any form.
We never write reviews, post them from other accounts, or ask friends, family or staff to post them.
No discounts, gift cards, raffles or freebies in exchange for reviews, positive or otherwise.
We don’t screen customers first and only send happy ones to Google. Everyone gets the same honest ask.
Nothing goes live on your profile unless you said yes to that exact reply.
We won’t draft replies that blame, expose or argue with a reviewer, even when they’re wrong.
05 Who it’s for
Local service businesses live and die on what the last ten reviews say. These are the ones we’ve built the service around.
Privacy-safe replies that thank patients without confirming care, plus a front-desk routine for asking after visits.
Warm replies for happy pet owners and careful handling of the hard reviews that follow difficult days.
Replies that address wait times, estimates and communication directly, and move billing disputes offline.
Plumbers, HVAC, electricians, cleaners and landscapers: replies that name the job, never the customer’s address.
06 Pricing
No setup fee and no contract. Start by seeing our work on your own reviews, free.
ReviewLoop plan
$99
per month, per locationBilled monthly through Stripe. Cancel anytime with one email.
Free trial
Send us your business name. You get three ready-to-post replies by email. Use them whether or not you sign up.
The trial is the short form at the bottom of this page. Business name, Maps link, email. That’s it.
07 Questions
No, never. If you want us to post approved replies, you add us as a manager on your Google Business Profile, which you can remove at any time. If you’d rather post replies yourself, we just send the drafts.
Edit it, skip it or tell us what to change. Your notes go into your house style so the next drafts get closer to how you’d write them.
No. Only Google removes reviews, and only when they break its policies. If a review looks like spam or clearly violates Google’s rules, we’ll point that out and show you how to report it.
Yes. Google encourages businesses to ask customers for reviews. What it prohibits is paying or rewarding people for reviews and asking only the customers you expect to be happy. The kit does neither.
Each location has its own Google profile, so each is its own $99/month plan. Mention it in the trial form or write to hello@reviewloophq.com and we’ll set them up together.
Reply “cancel” to any of our emails or write to hello@reviewloophq.com. Remove us as a manager on your profile and you’re done.
● Free trial
Tell us your business and where to find it on Google Maps. We’ll send three drafted replies you can post today, at no cost.
Three replies for are being drafted.
Questions? Just reply to the confirmation email.